Hello,
Thank you for contacting Yahoo! Customer Care.
If emails sent by your servers are being delivered to the Yahoo! Bulk Mail folder and you would like to prevent this from occurring, please complete the following application below to help us determine where your email is most appropriately delivered. We ask that you provide responsive, complete and truthful information. Please note that by submitting this information to Yahoo!, you agree to adhere to the Yahoo!
Terms of Service (TOS). You may review these Terms by visiting:
http://docs.yahoo.com/info/terms/
If you do not have an IP address solely dedicated for your email, please forward this questionnaire to a representative of your mail service provider, as we will need to evaluate their overall mailing practices and policies rather than yours.
In addition, this application process is not a guarantee for delivery to our users' Inbox. Individual user filtering preferences may override system-wide settings. If Yahoo! is made aware of any indication that your answers are false or inaccurate, or that your mailing practices have changed, we may, in our sole discretion, take appropriate action, including but not limited to directing email to the Bulk Mail folder and refusing to evaluate any future questionnaire submissions for a period of six months.
To begin this application process, we would appreciate you taking the time to provide us with the information requested below:
1. Do you rent, lease, buy or otherwise obtain email lists from companies, individuals, organizations, or websites (other than those you
own) that do not indicate that the customer will be subscribed to this specific email list?
a. If yes, do you explicitly send an opt-in confirmation email to the email addresses you have acquired?
i. If yes, please send a text-only example of this email.
b. If no, please explain how you obtain email addresses.
2. How do you verify that the true owner of the email address you have obtained has subscribed to your list?
3. Do you offer list management services for other companies (i.e., as an ASP)? If so, please provide us with your standards for accepting your clients' email lists.
4. Do you rent, lease, sell, or otherwise give email lists to other companies, individuals, organizations, or affiliates without providing notice to the email users that they will be subscribed to the buyer's specific email list?
5. Please indicate the information below pertaining to mailings.
a. How frequently do you send mail to Yahoo! users in a given month?
b. How many emails are sent for the average mailing?
c. If you are an ASP, what has your average client mailing frequency been over the past six months?
6. Please specify your policies pertaining to both soft (4xx) and hard
(5xx) SMTP response codes or bounce messages.
a. Do you remove email addresses from your list if emails to them bounce?
Soft:
Hard:
b. How many bounced emails are required before you consider an email address to be inactive and subject to removal from your list?
Soft:
Hard:
i. After an email address reaches your bounce limit, how long (i.e., minutes, hours, etc.) does it typically take to remove the email address from your list?
Soft:
Hard:
c. Are there any circumstances under which you ignore the standard definitions (4xx) being temporary and (5xx) being permanent, and instead apply your own non standard interpretation? If so, when/what/how?
7. If a user requests removal from your email list, how long (i.e., minutes, hours, etc.) does it typically take to remove the email address?
When user clicks an unsubscribe link (if applicable):
When user requests removal:
Other:
8. If a user is removed from your email list, what happens to that email address in your database?
9. Please copy and paste a text-only example of your most recent mailing INCLUDING full Internet headers, preferably one that was delivered to the Bulk Mail folder. Please do not send the example as an attachment as we will be unable to access it.
Within a Yahoo! Mail account, you can display this information by clicking the Full Headers link located within the message in the upper right-hand corner.
10. Please provide all of the ACTIVE email IP address(es) and domain names you are currently using to send your mailings including notes with regards to dedicated or shared status for each. We do request email administrators to describe which of their clients corresponds to each IP address. Please submit this information in the following format:
IP Address: xxx.xxx.xxx.xxx
Mail Server Domain Name: server_name.domain.com
Notes: dedicated IP, shared IP, shared domain/list server
At this time we can only consider active and correctly configured mail servers/IPs for possible addition to the whitelist.
11. Are these IP addresses dedicated solely for your company's mailings?
If not, please specify which IP addresses of your email servers are used only by your organization. Please use the following format:
IP Address: xxx.xxx.xxx.xxx
Mail Server Domain Name: server_name.domain.com
Notes: billing, employee newsletter, company in-house information only
12. Are you planning on utilizing DomainKeys
(http://antispam.yahoo.com/domainkeys) to authenticate your mailings?
If so, when do you plan to fully implement and use DomainKeys?
13. Please provide the "From" address(es) in the mailings you send.
14. Please provide the URL of your web site.
15. Please provide the URL of your Privacy Policy and other relevant policies.
16. Please provide the URL of the site at which users opt-in to receive your mailings.
17. Finally, please provide the following contact information:
Company name:
Postal Address
Street:
City:
State:
Zip Code:
Country:
Key contacts
Name:
Title:
Email address:
Phone number:
Contact email address for important service announcements:
Once you have completed your application, please send your answers to:
[email protected]
Please know if your application is missing any answers or if your mail servers or IP addresses are configured incorrectly, it may prolong the
application process.
IMPORTANT REMINDER: Due to security purposes, our custom messaging system is unable to access HTML web pages or attachments. As such, as opposed to sending an HTML formatted page or an attachment, we will need you to copy and paste a text-only copy of any sample email that you are providing us.
Thank you again for contacting Yahoo! Customer Care.
Regards,
Yahoo! Customer Care
For assistance with all Yahoo! services please visit:
http://help.yahoo.com/
Original Message Follows:
------------------------
Mail-Id: 1135257640-1821
Name: Sallar Kaboli
What domain(s) are you contacting us about?
kimiahost.com
Please help us understand your request:
I send permission-based emails, yet they are delivered to the Bulk Mail folder
Any additional feedback:
I use PHP Programming Language
While Viewing: http://forum.persiantools.com/showthread.php?t=33147
Yahoo ID: spe_ein : no amt link
Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Media Center PC 3.0; .NET CLR 1.0.3705)
REMOTE_ADDR: 217.219.148.170
REMOTE_HOST: unknown
Date Originated: Thursday December 22, 2005 - 05:20:40
